I'm sure that I'm not the only one having this question on mind. Nowadays, hoteliers must pay attention to their online reputation, it is primordial to engage with them, answer to their posts and resolve any problems.
Hoteliers should now that customer's consuming habits have evolved with the time.
Here are the top reasons why every business interested in Internet marketing should be looking at Social Media:
- Social Media is the fastest growing category of Internet Marketing in terms of attracting new users
- Social Media allows you to establish a relationship with your customer like no other media has previously allowed
- Social Media offers an opportunity for you to establish yourself as an expert in your market
- Consumer reviews and user generated content still dominates hotelier's view of social media
- Last but not the least, social media optimization is the next generation of Internet Marketing
There is nothing that hoteliers could do against
this new trend. It’s a kind a huge ‘word of mouth’. Therefore, I suggest them seriously to take it into account.
I highly recommend you to read this article. Thus, You will have a lot of information regarding this topic.
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