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Tuesday, March 8, 2011

How can a hotel use Klout scores to improve customer communications?

Thanks to the Klout scores hotels have a great tool to measure their online activity effectiveness. They can adapt their messages to their customers related to the importance of the interactions concerning a given subject. Equally, with this tool they will know what kind of topics clients like to interact with. And finally, hoteliers should record all their scores like that they will establish a list who will classify the topics that work the best and the least.

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